/* Help desk pieces on top of room-guide.css + app-extras.css. Tokens only, no new colors. */

.btn-sm { padding: 10px 16px; font-size: 0.92rem; }
.linklike { background: none; border: 0; padding: 0; font: inherit; color: var(--blue); text-decoration: underline; text-underline-offset: 3px; cursor: pointer; }
.parts-h { font-size: 1.05rem; font-weight: 900; text-transform: uppercase; letter-spacing: 0.06em; padding-bottom: 10px; border-bottom: 3px solid var(--rule); }
.kv { width: 100%; border-collapse: collapse; }
.kv th, .kv td { padding-block: 12px; border-bottom: 1px solid var(--hair); vertical-align: top; text-align: left; }
.kv th { width: 38%; font-weight: 700; padding-right: 16px; }
.kv td { color: var(--ink-soft); }
.notice { margin-top: 20px; }
.notice p { margin: 0; }

/* Threads: email-like entries with hairlines, never chat bubbles. */
.thread { display: grid; }
.msg { display: grid; grid-template-columns: 26px minmax(0, 1fr); gap: 12px; padding-block: 16px; border-bottom: 1px solid var(--hair); }
.msg .callout.them { background: var(--paper-2); color: var(--ink); border: 2px solid var(--rule); }
.msg-meta { display: flex; justify-content: space-between; gap: 4px 14px; flex-wrap: wrap; font-size: 0.88rem; color: var(--ink-soft); margin-bottom: 4px; }
.msg-meta b { color: var(--ink); font-family: "Red Hat Display", sans-serif; }
.msg-body { max-width: 64ch; white-space: pre-wrap; overflow-wrap: anywhere; }

.reply-form { border: 3px solid var(--rule); border-radius: 6px; padding: clamp(16px, 3vw, 24px); display: grid; gap: 14px; }
.reply-form .actions { margin-top: 0; }
.field textarea, .field input { width: 100%; }

/* Michael's list (draft B: grouped by what's next) */
.b-top { padding-top: clamp(24px, 4vw, 40px); display: grid; gap: 10px; }
.b-top h1 { font-size: clamp(2rem, 4vw, 3rem); font-weight: 900; letter-spacing: -0.03em; line-height: 1; }
.b-top p { color: var(--ink-soft); }
.grp { margin-top: clamp(28px, 4vw, 40px); }
.grp-head { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; padding-bottom: 8px; border-bottom: 3px solid var(--rule); }
.grp-head h2 { font-size: 1.05rem; font-weight: 900; text-transform: uppercase; letter-spacing: 0.06em; display: flex; gap: 10px; align-items: center; }
.grp-head h2 .callout { margin-top: 0; }
.grp-head span { color: var(--ink-soft); font-size: 0.9rem; }
.b-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 6px 16px; padding-block: 14px; border-bottom: 1px solid var(--hair); text-decoration: none; color: var(--ink); }
.b-row:hover .title { text-decoration: underline; text-underline-offset: 3px; }
.b-row .title { font: 700 1.1rem/1.3 "Red Hat Display", sans-serif; }
.b-row .quote { color: var(--ink-soft); font-size: 0.95rem; line-height: 1.45; margin-top: 4px; max-width: 70ch; overflow-wrap: anywhere; }
.b-row .meta { font-size: 0.88rem; color: var(--ink-soft); margin-top: 6px; display: flex; gap: 6px 10px; flex-wrap: wrap; align-items: center; }
.b-row .when { text-align: right; font-size: 0.9rem; color: var(--ink-soft); font-variant-numeric: tabular-nums; white-space: nowrap; }
.b-finished { list-style: none; margin: 0; padding: 0; }
.b-finished li { padding-block: 10px; border-bottom: 1px solid var(--hair); color: var(--ink-soft); font-size: 0.95rem; }
.b-finished a { font-weight: 700; }

/* Customer request page (draft A: a letter) */
.cust-a { max-width: 760px; margin-inline: auto; display: grid; gap: clamp(24px, 4vw, 36px); padding-top: clamp(24px, 4vw, 40px); }
.cust-a h1 { font-size: clamp(2rem, 4.4vw, 3rem); font-weight: 900; line-height: 1; letter-spacing: -0.03em; overflow-wrap: anywhere; }
.cust-a .sub { color: var(--ink-soft); margin-top: 10px; }
.track { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); border-top: 3px solid var(--rule); }
.track li { position: relative; padding: 18px 8px 0 0; font: 700 0.9rem/1.25 "Red Hat Display", sans-serif; color: var(--ink-soft); }
.track li::before { content: ""; position: absolute; top: -8px; left: 0; width: 10px; height: 10px; border-radius: 50%; border: 2px solid var(--ink-soft); background: var(--paper); }
.track li.done { color: var(--ink); }
.track li.done::before { background: var(--ink); border-color: var(--ink); }
.track li.now { color: var(--ink); }
.track li.now::before { top: -13px; left: -4px; width: 20px; height: 20px; border-radius: 4px; background: var(--mark); border-color: var(--rule); }
.track li small { display: block; font: 400 0.8rem/1.3 "Red Hat Text", sans-serif; color: var(--ink-soft); margin-top: 2px; }
.closed-note { color: var(--ink-soft); }
.quote-box { border: 3px solid var(--rule); border-radius: 6px; padding: clamp(16px, 3vw, 24px); display: grid; gap: 14px; }
.quote-box .q-amt { font: 900 1.6rem/1.1 "Red Hat Display", sans-serif; letter-spacing: -0.02em; display: flex; gap: 12px; align-items: baseline; flex-wrap: wrap; overflow-wrap: anywhere; }
.quote-box p { color: var(--ink-soft); white-space: pre-wrap; }
.quote-box form { display: inline; }
.private-note { font-size: 0.9rem; color: var(--ink-soft); border-top: 1px solid var(--hair); padding-top: 14px; }

/* Plain pages (home, privacy, errors) */
.page-intro.narrow { grid-template-columns: minmax(0, 1fr); max-width: 860px; }

@media (max-width: 520px) {
  .track li { font-size: 0.78rem; padding-right: 4px; }
  .track li small { display: none; }
  .b-row { grid-template-columns: minmax(0, 1fr); }
  .b-row .when { text-align: left; }
}

/* The help desk has only a couple of links, so they stay visible on phones (no menu button). */
@media (max-width: 860px) {
  .nav-links.keep { display: flex; flex-wrap: wrap; gap: 8px 16px; }
}

/* Michael's request page (draft A: thread with a side column, picked 2026-09-26) */
.rp-back { display: inline-block; margin-top: clamp(16px, 3vw, 24px); font-weight: 700; }
.rp-title { padding-block: 12px clamp(20px, 3vw, 28px); display: grid; gap: 10px; }
.rp-title h1 { font-size: clamp(2rem, 4vw, 3rem); font-weight: 900; letter-spacing: -0.03em; line-height: 1; overflow-wrap: anywhere; }
.rp-title .meta { color: var(--ink-soft); display: flex; gap: 8px 14px; flex-wrap: wrap; align-items: center; font-size: 0.95rem; }
.rp-2col { display: grid; grid-template-columns: minmax(0, 1.35fr) minmax(0, 0.65fr); gap: clamp(24px, 4vw, 48px); align-items: start; }
.rp-main { display: grid; gap: 24px; align-content: start; }
.rp-side { display: grid; gap: 22px; align-content: start; }
.rp-side form { display: grid; gap: 14px; }
.rp-side form > .btn, .rp-side form > .linklike { justify-self: start; }
.rp-side .field label { font-size: 0.92rem; }
.rp-side .kv th { width: 34%; }
.rp-side .kv th, .rp-side .kv td { font-size: 0.95rem; padding-block: 9px; }
.send-row { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; }
.send-row .field { grid-auto-flow: column; align-items: center; gap: 8px; }
.send-row .field label { font-weight: 500; color: var(--ink-soft); font-size: 0.92rem; white-space: nowrap; }
.send-row .field select { padding: 9px 12px; width: auto; }
.btn[disabled] { opacity: 0.5; cursor: not-allowed; }
.side-note { font-size: 0.9rem; color: var(--ink-soft); }
@media (max-width: 860px) {
  .rp-2col { grid-template-columns: minmax(0, 1fr); }
}